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Terms and Conditions

Last Updated: July 14, 2024

These terms and conditions ("Agreement") govern your access to and use of the SeatStock website ("Website"). By accessing or using our Website, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of this Agreement, please do not use our Website.

  1. Acceptance of Terms

    2. By using the SeatStock Website, you acknowledge that you have read, understood, and accepted the terms and conditions outlined in this Agreement. Your use of the Website is contingent on your compliance with these terms.

  2. Eligibility and Registration

    3. 2.1 Eligibility: To use the SeatStock Website, you must be of legal age in your jurisdiction. By using our Website, you confirm that you meet this requirement.

    2.2 Account Registration: Certain features of our Website may require you to register an account. You are responsible for providing accurate and up-to-date information during the registration process. You agree to keep your password confidential and will be responsible for all use of your account and password.

  3. User Content and Rights

    4. 3.1 User-Generated Content: Any content, information, or materials you provide, submit, or display on the SeatStock Website are your sole responsibility. By using our Website, you grant SeatStock a non-exclusive license to use, modify, display, and distribute your content as needed for the operation and improvement of the Website.

    3.2 Ownership: You maintain ownership of the content you submit to the SeatStock Website. By submitting content, you grant SeatStock the right to utilize and showcase that content as described in this Agreement.

  4. Intellectual Property

    5. 4.1 Ownership: All content, including text, graphics, logos, images, software, and other materials found on the SeatStock Website, is either owned by SeatStock or licensed to us. This content is protected by applicable intellectual property laws.

    4.2 License to Use: You are granted a limited license to access and use the Website for personal, non-commercial use, provided that you comply with these terms.

  5. Privacy and Data Protection

    6. Your use of the SeatStock Website is governed by our Privacy Policy, which details how we collect, use, and safeguard your information. Please review our Privacy Policy to understand our practices.

  6. Account Termination

    7. SeatStock reserves the right to suspend or terminate your account and access to the Website for any reason, with or without notice, should you breach this Agreement or engage in any prohibited activities. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

  7. Disclaimers and Limitation of Liability

    8. 7.1 No Warranty: ThThe SeatStock Website is provided "as-is" and "as-available," without any warranties, whether expressed or implied.

    7.2 Limitation of Liability: SeatStock shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, whether directly or indirectly incurred from your use of the SeatStock Website.

  8. Governing Law

    9. This Agreement is governed by and construed in accordance with the laws of Iowa, without regard to its conflict of law principles.

  9. Modifications to Agreement

    10. SeatStock reserves the right to modify this Agreement at any time. We will notify you of changes by posting the updated Agreement on the SeatStock Website. Your continued use of the Website after the effective date of the revised Agreement constitutes your acceptance of the updated terms.

  10. Contact Us

    11. For inquiries or concerns about this Agreement or the SeatStock Website, please contact us at [email protected].

  11. User Representations

    12. By using the Site, you represent and warrant that:
    1. All registration information you submit will be true, accurate, current, and complete;
    2. You will maintain the accuracy of such information and promptly update such registration information as necessary;
    3. You have the legal capacity and you agree to comply with these Terms and Conditions;
    4. You are not under the age of 13;
    5. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;
    6. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
    7. You will not use the Site for any illegal or unauthorized purpose;
    8. Your use of the Site will not violate any applicable law or regulation;
    9. You shall not attempt to scam anyone or use our site maliciously;
    10. If you accept a ticket transfer for an incorrect seat or incorrect seating assignment, we will not reimburse you;
    11. If you confirm your transfer as a buyer despite not receiving your ticket from the seller, we will not reimburse you or reverse the transaction;
    12. If the seller fails to provide evidence of ticket delivery, this can result in a permanent ban from the platform and the funds will be removed from your bank account;
    13. In the event that the buyer does not file a fraud alert or complaint within the 24-hour complaint period, the funds will be disbursed to the seller during a dispute;
    14. Sellers must promptly confirm pending ticket transfers by clicking "I Sent My Ticket." Failure to do so may result in buyer-initiated cancellations and subsequent refunds. Sellers should ensure they have transferred the ticket before confirming, and please note that we will not reimburse sellers for any consequences stemming from their failure to confirm the transfer accurately;
    15. Transactions that remain outstanding for a week or longer will be automatically refunded. Buyers will receive a partial refund, which includes the ticket cost, while fees will not be included in the refund;
    16. As a buyer, you understand that requesting a cancellation after the seller reported that they sent the ticket will not result in an immediate cancellation, potentially affecting your ability to attend the game;
    17. In the event that the game you purchased tickets for is cancelled, postponed, rescheduled, or force majeure, we will not be liable to issue a refund;
    18. We reserve the right to make the final decision, whether it be refunding the buyer or releasing the funds to the seller, regarding transaction or payment disputes.
    19. Payouts or refunds to buyers may take up to 10 business days.

  12. Site Management

    13. We reserve the right, but not the obligation, to:
    1. Monitor the Site for violations of these Terms and Conditions;
    2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities or the university administration;
    3. In our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
    4. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

  13. Modifications and Interruptions

    14. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

  14. Dispute Resolution

    15. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms and Conditions (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 180 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

  15. Disclaimer

    16. THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

  16. Limitation of Liability

    17. IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  17. Indemnification

    18. You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms and Conditions; (3) any breach of your representations and warranties set forth in these Terms and Conditions; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.